What we offer
We apply our experiential approach to several different services to help you innovate around key business challenges and opportunities - to grow your brands and services, your customer experiences, and improve your business and process models. We also work to nurture an innovation culture through embedding creative behaviours, tools and techniques and developing innovation champions.
We specialise in leading human-centred design projects to uncover insights that will drive inspiration and identify opportunities for brands across product/service/customer experience. Importantly, we work closely with you to ensure the output is practical, realistic and ‘fit’ for your business.
Strategic planning process
We believe strategy is a creative, innovative AND analytical process. We design and run strategic planning development locally and globally. Whether you’re looking to improve your planning processes and capabilities, or looking for a one-off helping hand, we can work with you.
Process and service delivery improvement
Using best practice models we assist in reviewing existing processes to identify cost and/or efficiency improvement. We can design an insight-based operating model to govern the new or improved process. We focus on team alignment, designing engagement frameworks, implementing those with the teams, and follow-up measurement of success/top-up programs.
We have experience creating strategic capability plans, identifying needs and designing and running training programs to address those gaps in the short to medium term. At the core of these programs is design thinking methodology, supported by a creative behaviours and skills framework. Perfect if you’re looking for a high level of action learning (learning on live projects/challenges).
What's your challenge or opportunity?
Does your business need help creating a growth strategy and innovation road map?
Do you have a brand struggling for relevance?
Have you identified an opportunity area but don't know how to capitalise on that and go after it?
Get in touch and let's see how we can help you.